Colony Integrated Facilities Management Limited

Legal

Privacy Policy

Last updated — July 2026

This policy explains what information Colony Integrated Facilities Management Limited collects, how we use it, and the choices you have. We keep it short, honest and in plain language.

01

Who We Are

Colony Integrated Facilities Management Limited (“Colony”, “we”, “us”) is a Ghana-based facilities management company providing integrated hard FM, soft FM, security and smart facility technology services.

We are committed to protecting the privacy of everyone who visits our website or communicates with us, and to handling personal information responsibly and transparently.

02

Information We Collect

We collect information you choose to share with us when you contact us or request a consultation, and limited technical information generated by your visit to this website.

  • Contact details you provide — such as your name, email address, phone number, organization and the contents of your message.
  • Business information shared while discussing or delivering services — such as facility details and operational requirements.
  • Technical data — such as browser type, device, approximate location and the pages you visit, collected through standard server logs.

03

How We Use Information

We use the information we collect only for legitimate business purposes:

  • Responding to your enquiries and consultation requests.
  • Preparing proposals and delivering facilities management services.
  • Improving our website, services and customer experience.
  • Meeting legal, regulatory and contractual obligations.

04

Cookies & Analytics

This website uses only the minimal browser storage required for it to function properly and, where enabled, privacy-respecting analytics to understand how visitors use our pages.

You can control or clear cookies at any time through your browser settings without affecting your ability to browse the site.

05

How We Share Information

We do not sell, rent or trade personal information. We share it only when necessary:

  • With trusted service providers who support our operations — such as hosting and email providers — under appropriate confidentiality obligations.
  • With professional advisers where required for legal, insurance or accounting purposes.
  • When required by law, regulation or a valid legal process.

06

How We Protect Information

We apply appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration.

Access to personal information is limited to team members who need it to perform their roles.

07

How Long We Keep Information

We keep personal information only for as long as it is needed for the purpose it was collected — for example, responding to an enquiry or delivering a service — or for as long as the law requires. When it is no longer needed, it is securely deleted.

08

Your Rights

Under the Ghana Data Protection Act, 2012 (Act 843), you have rights over your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information we no longer need.
  • Object to or restrict certain uses of your information.

10

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page with its effective date.

11

Contact Us

If you have questions about this policy or how your information is handled, or wish to exercise any of your rights, reach us at: